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Requests regarding reservations

Thank you for booking with Tontondive marine tour service.

1. Your reservation will be confirmed by a reservation confirmation email from our shop. Please wait for a while for the reservation confirmation email from our shop. If you do not receive a reply from us within 3 days, we apologize for the inconvenience, but please contact us by phone.

2. When making a reservation, please be sure to check your medical history. This is an important step to ensure that you can enjoy your underwater adventure safely and with peace of mind.

*Have you ever had a disease or surgery on your brain, heart, or lungs? Also, if you have asthma, epilepsy, a history of pneumothorax, high blood pressure, arrhythmia, diabetes, angina, panic disorder, mental illness, or any other chronic illness or health concerns, please be sure to contact us. Also, if you have an ear or nose disease, or are taking medication for a chronic illness, please consult us.

3. In principle, anyone up to 59 years old can participate in our tours. We have an age limit to ensure the safety of our customers and to ensure that all participants can enjoy the tour. Thank you for your understanding.

4. Please note that if you cancel your reservation by the day before, there will be no cancellation fee, but if you cancel on the day, a 50% cancellation fee will be charged. Exceptions will be made in the event of natural disasters such as typhoons or other unforeseen troubles, so please consult with us.

Notes about the tour

  • The tour may be changed or canceled depending on the ocean conditions on the day.

  • Departure will be decided by large boat or high-speed boat depending on the ocean conditions and reservation status on the day.

  • If the minimum number of participants is not met, we may ask you to join a tour at an affiliated store.

  • If you are going to dive, you will not be able to board a plane on the day, so please adjust your schedule in advance.

  • Skin diving and skin diving are prohibited.

    Please make sure to wear a life jacket or wetsuit when swimming.

  • Due to limited space on the boat, we ask that you refrain from bringing inflatable floats or parasols.

    Please bring minimal luggage.

  • If only minors are participating, a parent or guardian's signature is required. Please prepare this in advance.

    If we are unable to prepare the items by the day of participation, we will contact the parent/guardian by phone at reception on the day to confirm.

  • On the day of your appointment, you will be asked to fill out a medical history questionnaire.

    Depending on the content, you may be refused diving.

    You may also be required to obtain a doctor's certificate in advance.


    If you have any concerns about your health, please consult us without making any self-diagnosis.

  • *This is for the safety of all our customers. We appreciate your understanding and cooperation.

Snorkeling, trial diving, fun diving

This is the application guide

Customers applying for each course should carefully read and fill out the application forms attached below. You can fill them out before the tour on the day, but filling them out in advance will save you time on the day, so we ask for your cooperation.

Snorkel medical history/medical certificate

  • Please circle "yes" or "no" for each item in the medical history confirmation.

  • Please sign and date in the "Participant Signature" and "Parent Signature" sections.

  • If you answer "yes" to none of the items, you do not need to fill out the second form.

  • If any of the above applies to you, please contact the shop in advance.

Medical history and medical certificate

Application guide for minors

  • Minors will need a parental signature to participate in snorkeling or diving.

  • Please print out the following documents and check the contents.

  • Please fill out the necessary information and bring it with you on the day.

  • If the parent or guardian is coming to the dive or snorkel site on the day, they can fill out the form on site.

  • If there are any errors in the information you provide, we may refuse your participation on the day.

  • Please contact us if you have any questions.

  • If you are unable to print it out, we can send it to you by mail.

Snorkeling & Trial Diving Participation Application Form *If you would like to participate, please print this out and fill it out.

Fun Diving Participation Application Form *If you would like to participate, please print this out and fill it out.

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